Challenge: Managing Growth with Limited Tools
Fragmented Systems & Manual Processes
iStore relied on multiple disconnected tools, including complex spreadsheets, to manage orders, record stock, and organize daily operations. This created delays, human errors, and a heavy operational load.
Time-Consuming Tracking & Packaging
Sellers struggled with shipment tracking, packaging oversight, and frequent follow-ups. These tasks consumed hours every day and slowed overall fulfillment speed.
Growing Seller Base, Higher Order Volumes
As more sellers joined iStore and orders increased, the team needed a scalable way to manage different workflows without compromising accuracy or speed.
Lack of Real-Time Visibility
Before Omniful, it was difficult to know exactly where each item was stored or how much stock existed per shelf, making inventory management and planning harder.
Key Success Metrics
The Transformation with Omniful
Turning Challenges into Wins
Accurate Inventory from Day One
With Omniful's WMS, iStore can now record incoming inventory, match quantities, and verify product quality instantly, ensuring accuracy before items even reach the shelves.
Complete Shelf-Level Tracking
Every product is assigned to the correct shelf with full visibility into available quantities. This allowed iStore to eliminate guesswork and maintain reliable stock for all clients.
Fast, Smooth, Error-Free Fulfillment
Orders are now picked, packed, and shipped quickly, without human errors, thanks to a unified workflow that connects purchasing, storage, and outbound operations.
Direct Integrations with Sales and Marketplace Channels
Seamless integration with Amazon, Noon, Shopify, and other platforms ensures that all orders sync automatically, reducing delays and manual work.
Live Shipment Tracking for iStore and Their Clients
With a built-in tracking system connected to shipping carriers, both iStore and their clients can see exactly where every shipment is in real time.
Haitham Al Ghaz
General Manager, iStore
"Omniful helped us bring every part of our operation into one intelligent system. We can now record purchases, track stock per shelf, and fulfill orders quickly without human errors. Their support team is fast, professional, and always improving based on our needs. For us, Omniful isn't just a system, it's a strategic partner."
Transform your business with Omniful
Where Efficiency Meets Innovation for Unparalleled Success