Challenge: Scaling Operations Nationwide
Manual Processes & Limited Visibility
Mas Logistics relied on manual order processing through email and WhatsApp, leading to delays, human errors, and low real-time visibility across warehouses.
Complex 3PL Requirements
Serving multiple sectors, from healthcare and F&B to cosmetics and entertainment, required a flexible yet standardized fulfillment system capable of adapting to each client’s workflow.
Inefficient Tracking & Error Resolution
Inventory mismatches and order inaccuracies increased the operational load and required manual checks to reconcile discrepancies.
The Push for Automation
The leadership team aimed to move beyond traditional storage models to fully automated, tech-driven logistics aligned with Vision 2030’s digital transformation goals
Key Success Metrics
The Transformation with Omniful
Turning Challenges into Wins
Smart Warehouse Automation
Transitioned from manual operations to a unified, automated WMS that manages inbound, outbound, and storage workflows seamlessly.
Operational Efficiency
Increased productivity by over 30% through streamlined task management and faster communication between teams and clients.
Accuracy & Reliability
Reduced warehouse and order-related errors by more than 70%, ensuring consistent quality across operations.
Partnership Beyond Software
Omniful supported Mas Logistics with tailored solutions, flexible implementation, and even financial consideration when clients faced project delays, building a genuine strategic partnership.
Muaath Alyan
Warehouse Manager, MAS Logistics
"After trying several technology providers, Omniful was the real turning point. Their system fits perfectly with our 3PL operations, easy, reliable, and backed by a team that works with the same ownership spirit as ours. Productivity rose by over 30%, and errors dropped by 70%. For us, Omniful isn’t just a system, it’s a partner."
