Babyshop Integration

This native integration with Babyshop enables order, catalog and inventory synchronization seamless.

Version: v1.0
Date: March 12, 2026
Owner: Sales Channel Product Team Disclaimer: Screenshots of the Babyshop are used for demonstration purposes only. Babyshop and the Babyshop logo are trademarks of their respective owners.

1. Overview

What this integration does

The Babyshop integration connects your Babyshop store with Omniful so that:

• Orders created through Babyshop automatically sync to Omniful for processing.
• Inventory availability maintained in Omniful can be synced to Babyshop.
• Shipments created in Omniful can update shipment status & tracking to Babyshop.
• You can configure hub mapping, order status mapping directly from Omniful.

2. Prerequisites

2.1 Sales Channel prerequisites

Vinculum seller credentials will be used as integration credentials

3. Integration Methods and Setup

3.1 Connect Babyshop store in Omniful

Once you have the Vinculum Seller Credentials,

1. In Omniful, go to: Settings → Apps & Integration→ Sales Channel Apps

2. Select Seller and choose Babyshop as the sales channel.

3. Click Add Store

4. Enter the Vinculum Credentials (Username and Password)

5. Click “ Integrate” to complete integration

4. Omniful Configuration

Once the store is connected, configure how data flows between Babyshop and Omniful.

4.1 Store-level settings

Depending on your requirements, you can enable:

• Order Sync – Automatically fetch orders from Babyshop to Omniful every 30 minutes
• Catalog Sync – Fetch catalog (SKUs) with valid Vendor SKU Code from Babyshop into Omniful
• Inventory Sync – Push available inventory from Omniful hubs to Babyshop

4.2 Hub Mapping

Configure how Babyshop orders are routed to Omniful hubs: Hub mapping ensures that orders from Babyshop are fulfilled by the correct physical location and that inventory in that hub is used for allocation.

4.3 Order status mapping

Order Status Mapping defines how Babyshop statuses and Omniful statuses stay in sync:

Sales Channel Mapping –

• Map incoming Babyshop order statuses (e.g., Confirmed, Pending) to internal Omniful order lifecycle stages (e.g., New, Cancelled).

Workspace Order Mapping –

• Define which outgoing Omniful shipment/order statuses should be pushed back to Babyshop. (for example, Delivered or Cancelled).

Use Fetch Order Status within the configuration screen to load all available Babyshop statuses and then map them to Omniful statuses per your operational requirements.

Note: ensure Babyshop order statuses (such as Confirmed and Pending) are configured correctly—otherwise new orders may not sync to Omniful. Likewise, if the cancelled status is not mapped, cancelled orders will not sync back to Babyshop.

4.4 Configuration log

Use the Configuration Log to track changes to configurations.

5. Data and Sync Behaviour

5.1 Orders

• Only orders that match the mapped Babyshop order statuses will be imported into Omniful.

• After import, Omniful assigns the correct hub using the configured Hub Mapping rules.

• Due to Babyshop’s technical limitations, it may take up to 30 minutes for orders to appear in Omniful.

Note: Omniful currently supports only order-level operations for Centerpoint. Any item-level actions (such as item-wise cancellations or updates) performed directly in Centerpoint will not be reflected in Omniful. If an order needs to be cancelled, please cancel the entire order. Partial cancellations at the item level will not sync to Omniful.

5.2 Catalog

• Seller’s Babyshop Catalog (SKUs) with valid Vendor SKU Code is fetched automatically to Omniful when Catalog Sync is enabled.

• Omniful receives new and updated information for All SKUs so you can see and use them for order & fulfillment processes in Omniful.

5.3 Inventory

• Omniful automatically pushes and maintains inventory level on Babyshop store when Inventory Sync is enabled.

• Vendor SKU Code is the primary identifier used for inventory synchronization.

5.4 Cancellations

Cancellations – When ‘Automated Order Cancellation On Sales Channel’ is enabled, canceling an order in Omniful triggers an automatic cancellation on Babyshop, keeping both systems aligned.

6. FAQs

Q: My Babyshop orders are not appearing in Omniful. What should I check?

A: If orders are not syncing, verify the following:

• Order Sync is enabled in Store-Level Settings.
• The order’s Babyshop status is mapped under Sales Channel Mapping (e.g., Babyshop Pending → Omniful New).

Q: Why are cancellations from Omniful not reflecting on Babyshop?

A: For Omniful → Babyshop cancellations to sync back:

• “Automated Order Cancellation on Sales Channel” must be enabled.

Q: Who is the inventory master?

A: Omniful is the inventory master. Enabling Inventory Sync pushes available stock from Omniful to Babyshop.

Q: Can I manage multiple warehouses using Babyshop with Omniful?

A: Babyshop may not support multi-warehouse on its own, but Omniful enables intelligent routing so orders can be fulfilled from the correct warehouse.

Q: Who creates Shipment for Babyshop Orders?

A: Only Centerpoint-generated shipments are supported. As soon as packing is completed in Omniful, a shipment is automatically created for the order. You can then download the Centerpoint-generated AWB label using the “Print AWB” option in the Omniful Dashboard.