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      HomeIntegrationCentrepoint
      Date: 16 March 2026

      Centrepoint Integration

      Version: v1.0
      Date: March 12, 2026
      Owner: Sales Channel Product Team Disclaimer: Screenshots of the Centrepoint are used for demonstration purposes only. Centrepoint and the Centrepoint logo are trademarks of their respective owners.

      1. Overview

      What this integration does

      The Centrepoint integration connects your Centrepoint store with Omniful so that:

      • Orders created through Centrepoint automatically sync to Omniful for processing.
      • Inventory availability maintained in Omniful can be synced to Centrepoint.
      • Shipments created in Omniful can update shipment status & tracking to Centrepoint.
      • You can configure hub mapping, order status mapping directly from Omniful.

      2. Prerequisites

      2.1 Sales Channel prerequisites

      Vinculum seller credentials will be used as integration credentials 1.png

      3. Integration Methods and Setup

      3.1 Connect Centrepoint store in Omniful

      Once you have the Vinculum Seller Credentials,

      1. In Omniful, go to: Settings → Apps & Integration→ Sales Channel Apps

      2. Select Seller and choose Centrepoint as the sales channel.

      3. Click Add Store 2.png

      4. Enter the Vinculum Credentials (Username and Password) Step 2.1.png

      5. Click “ Integrate” to complete integration

      4. Omniful Configuration

      Once the store is connected, configure how data flows between Centrepoint and Omniful.

      4.1 Store-level settings

      Depending on your requirements, you can enable:

      • Order Sync – Automatically fetch orders from Centrepoint to Omniful every 30 minutes
      • Catalog Sync – Fetch catalog (SKUs) with valid Vendor SKU Code from Centrepoint into Omniful
      • Inventory Sync – Push available inventory from Omniful hubs to Centrepoint 3.png

      4.2 Hub Mapping

      Configure how Centrepoint orders are routed to Omniful hubs: Hub mapping ensures that orders from Centrepoint are fulfilled by the correct physical location and that inventory in that hub is used for allocation.

      4.3 Order status mapping

      Order Status Mapping defines how Centrepoint statuses and Omniful statuses stay in sync:

      Sales Channel Mapping –

      • Map incoming Centrepoint order statuses (e.g., Confirmed, Pending) to internal Omniful order lifecycle stages (e.g., New, Cancelled).

      Workspace Order Mapping –

      • Define which outgoing Omniful shipment/order statuses should be pushed back to Centrepoint. (for example, Delivered or Cancelled).

      Use Fetch Order Status within the configuration screen to load all available Centrepoint statuses and then map them to Omniful statuses per your operational requirements.

      Note: ensure Centrepoint order statuses (such as Confirmed and Pending) are configured correctly—otherwise new orders may not sync to Omniful. Likewise, if the cancelled status is not mapped, cancelled orders will not sync back to Centrepoint.

      4.4 Configuration log

      Use the Configuration Log to track changes to configurations.

      5. Data and Sync Behaviour

      5.1 Orders

      • Only orders that match the mapped Centrepoint order statuses will be imported into Omniful.

      • After import, Omniful assigns the correct hub using the configured Hub Mapping rules.

      • Due to Centrepoint’s technical limitations, it may take up to 30 minutes for orders to appear in Omniful.

      Note: Omniful currently supports only order-level operations for Centerpoint. Any item-level actions (such as item-wise cancellations or updates) performed directly in Centerpoint will not be reflected in Omniful. If an order needs to be cancelled, please cancel the entire order. Partial cancellations at the item level will not sync to Omniful.

      5.2 Catalog

      • Seller’s Centrepoint Catalog (SKUs) with valid Vendor SKU Code is fetched automatically to Omniful when Catalog Sync is enabled.

      • Omniful receives new and updated information for All SKUs so you can see and use them for order & fulfillment processes in Omniful.

      5.3 Inventory

      • Omniful automatically pushes and maintains inventory level on Centrepoint store when Inventory Sync is enabled.

      • Vendor SKU Code is the primary identifier used for inventory synchronization.

      5.4 Cancellations

      Cancellations – When ‘Automated Order Cancellation On Sales Channel’ is enabled, canceling an order in Omniful triggers an automatic cancellation on Centrepoint, keeping both systems aligned.

      6. FAQs

      Q: My Centrepoint orders are not appearing in Omniful. What should I check?

      A: If orders are not syncing, verify the following:

      • Order Sync is enabled in Store-Level Settings.
      • The order’s Centrepoint status is mapped under Sales Channel Mapping (e.g., Centrepoint Pending → Omniful New).

      Q: Why are cancellations from Omniful not reflecting on Centrepoint?

      A: For Omniful → Centrepoint cancellations to sync back:

      • “Automated Order Cancellation on Sales Channel” must be enabled.

      Q: Who is the inventory master?

      A: Omniful is the inventory master. Enabling Inventory Sync pushes available stock from Omniful to Centrepoint.

      Q: Can I manage multiple warehouses using Centrepoint with Omniful?

      A: Centrepoint may not support multi-warehouse on its own, but Omniful enables intelligent routing so orders can be fulfilled from the correct warehouse.

      Q: Who creates Shipment for Centrepoint Orders?

      A: Only Centerpoint-generated shipments are supported. As soon as packing is completed in Omniful, a shipment is automatically created for the order. You can then download the Centerpoint-generated AWB label using the “Print AWB” option in the Omniful Dashboard.