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      HomeIntegrationJahez
      Date: 12 February 2026

      Jahez Marketplace Integration

      This native integration with Jahez enables order, catalog and inventory synchronization seamless.

      Version: v1.0
      Date: January 23, 2026
      Owner: Sales Channel Product Team

      1. Overview

      What this integration does

      The Jahez integration connects your Jahez Marketplace store with Omniful so that:

      • Orders created through Jahez automatically sync to Omniful for processing.
      • Inventory availability maintained in Omniful can be synced to Jahez.

      2. Prerequisites

      2.1 Sales Channel prerequisites

      You will be required to obtain the following details from Jahez:

      • Secret Key
      • X API Key

      Note: You may need to request the above from Jahez Support.

      3. Integration Methods and Setup

      3.1 Connect Jahez store in Omniful

      Once you have the required details:

      1. In Omniful, go to: Settings → Apps & Integration → Sales Channel App.

      2. Select Seller and choose Jahez from the marketplace section

      3. Click Add Store 1.png

      4. Enter Store Name and the required store API information in the respective input fields. Click Integrate to complete the integration process. 2.png

      4. Omniful Configuration

      Once the store is connected, configure how data flows between Jahez and Omniful.

      4.1 Store-level settings

      Depending on your requirements, you can enable:

      • Order Sync – Automatically fetch orders from Jahez to Omniful.
      • Inventory Sync – Marks the SKU as Available or Unavailable based on inventory—Unavailable when stock is 0. 3.png

      4.2 Hub Mapping

      Configure how Jahez orders are routed to Omniful hubs:

      • Map Omniful Hubs to the hubs configured in Jahez 4.png

      4.3 Order status mapping

      Order Status Mapping displays how Jahez order statuses and Omniful statuses stay in sync.

      4.4 Configuration log

      Use the Configuration Log to track changes to configurations. 5.png

      5. Data and Sync Behaviour

      5.1 Orders

      • All orders for the mapped hubs will sync to Omniful.

      5.2 Catalog

      • Sellers can upload their Jahez Catalog through Omniful’s Upload Catalog and Upload Product Category Feature to create their catalog in Jahez as well as Omniful.

      • Sellers can update discounts on their Jahez SKUs using the Update SKU Discounts for Jahez feature.

      5.3 Inventory

      • Omniful maintains inventory levels for the Pik store. When Inventory Sync is enabled, setting Pik SKUs to Available when inventory is greater than 0 and Unavailable when inventory is 0.

      5.4 Cancellations

      • Cancellations – When Automated Order Cancellation On Sales Channel is enabled, canceling an order in Omniful triggers an automatic cancellation on Jahez, keeping both systems aligned.

      • Rejections - When Automated Order Rejection is enabled, Omniful triggers an automatic cancellation on Jahez when inventory is insufficient or the SKU is not present in the Master Catalog.

      6. FAQs

      Q: My Jahez orders are not appearing in Omniful. What should I check?

      A: If orders are not syncing, verify the following:

      • Order Sync is enabled in Store-Level Settings.
      • The order belongs to a Jahez hub that is mapped to an Omniful hub.

      Q: Why are cancellations from Omniful not reflecting on Jahez?

      A: For Omniful → Jahez cancellations to sync back:

      “Automated Order Cancellation on Sales Channel” must be enabled.

      Q: Who is the inventory master?

      A: Omniful is the inventory master. When Inventory Sync is enabled, setting Pik SKUs to Available when inventory is greater than 0 and Unavailable when inventory is 0.

      Q: Who creates shipments of orders from the Jahez store?

      A: Shipment and delivery is managed by Jahez only. Shipment status is not updated by Omniful.