Returns Management System
Unifying retail, logistics, and fulfillment into one intelligent system
The data shown in this demo is for testing purposes only. Any names mentioned are fictitious and do not represent real entities.
KEY FEATURES
Built for Controlled Returns Execution
Automated Return Processing
Handle returns without manual coordination or fragmented workflows, regardless of how or where the return is initiated.
Support for courier, customer, and off-system returns
Automated return workflows and approvals
Faster processing with fewer manual steps
E-Commerce Returns Integration
Manage online returns directly from connected e-commerce platforms, keeping customers informed and operations aligned.
Direct integration with e-commerce channels
Automated return initiation and tracking
Faster, automated refund processing
Buy Online, Return In Store (BORIS)
Enable customers to return online purchases at physical stores while keeping inventory and refunds synchronized.
Seamless in-store return processing
Instant inventory updates
Flexible refunds or exchanges
Reverse Logistics Management
Control the movement of returned items from customer back to warehouse or store with minimal cost and complexity.
Automated courier selection for reverse shipments
Reverse AWB generation and tracking
Lower reverse logistics costs and better visibility
Returns That Stay Under Control
From return request to refund or restocking, Omniful Return Management System keeps returns structured, visible, and efficient across every channel.
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