Shipment Creation Automation

Centralizes shipment automation, allowing you to define rules to auto-create shipments based on specific conditions such as order status, hub, store etc...

Version: 1.0
Date: 2025-10-31
Owner: Omniful Product

Summary

Centralizes shipment automation, allowing you to define rules to auto-create shipments based on specific conditions such as order status, hub, or store, helping to reduce manual steps and minimize errors. Please note that the hub-level auto-shipment creation setting has also been migrated to these rules from the backend

How It Works

Path: Go to Settings → Automation Rules → Create Shipment.
Add a rule with the condition:
- Order Status equals [Desired Order state]
- Hub = selected hub(s) or All Hubs
When orders reach [Desired Order State] status, Omniful automatically creates a shipment based on your defined conditions.
The Auto Create Shipment after Packing setting is now managed directly within this rule and is no longer found in Hub-level settings.

Before / After

Before:

Shipment automation supported only up to In Packing
"Auto Create Shipment after Packing" was configured per Hub

After:

Now supports Packed status
Configuration is centralized within Automation Rules

Technical Details

The hub-level Auto Create Shipment after Packing configuration has been removed.
To continue creating shipments automatically at the Packed state, configure a new automation rule:
- Condition: Order Status = Packed
- Scope: Can be set for specific hubs or all hubs.
If no automation rule is configured or applicable for an order, shipment creation must be done manually.
If the sales channel updates item details, shipping address, or invoice before the order is packed, any shipment created by Omniful will be automatically cancelled (if supported by the shipping partner).