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Returns Experience: Self-Service Portals vs. Contact Centers – What Works Best for Each SKU Category?
OMS
By Team Omniful
14 June 2025
Returns Experience: Self-Service Portals vs. Contact Centers – What Works Best for Each SKU Category?

Discover which return method—self-service portal or contact centre—works best for different SKUs. Explore reverse logistics and customer experience strategies in MENA.

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4 Min Read

The Future of Returns Management: Automated Sorting, Drone Pickups, and Advanced Refurbishment
OMS
By Team Omniful
13 June 2025
The Future of Returns Management: Automated Sorting, Drone Pickups, and Advanced Refurbishment

Discover how automation, drone pickups, and AI-driven refurbishment are reshaping returns management. Explore the role of reverse logistics in modern supply chain operations.

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5 Min Read

Designing Seamless Returns: Enhancing UX for Reverse Logistics Success
OMS
By Team Omniful
12 June 2025
Designing Seamless Returns: Enhancing UX for Reverse Logistics Success

Enhance customer loyalty with a seamless returns experience. Learn how to design smart return forms and guided processes to optimise reverse logistics.

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6 Min Read

Designing a Seamless Returns Portal: How Self-Service, Automation, and Fast Refunds Boost Customer Loyalty
OMS
By Team Omniful
9 June 2025
Designing a Seamless Returns Portal: How Self-Service, Automation, and Fast Refunds Boost Customer Loyalty

Discover how to design a seamless returns portal with self-service, automation, and rapid refunds. Learn how it improves reverse logistics and customer loyalty.

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5 Min Read

Returns Management Cost Analysis: Calculating the Total Impact of Returns on Profitability
OMS
By Team Omniful
8 June 2025
Returns Management Cost Analysis: Calculating the Total Impact of Returns on Profitability

Discover how returns impact profitability and how MENA businesses can reduce costs using reverse logistics technology.

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5 Min Read

Refund Management Workflows: How to Effectively Handle Partial and Full Refunds
OMS
By Team Omniful
7 June 2025
Refund Management Workflows: How to Effectively Handle Partial and Full Refunds

Learn how to handle partial and full refunds with ease. Discover refund workflows that prevent refund abuse, automate processes, and improve customer satisfaction.

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6 Min Read

Easy Returns, Happier Customers: Crafting a Return Policy That Works
OMS
By Team Omniful
7 June 2025
Easy Returns, Happier Customers: Crafting a Return Policy That Works

Learn how to build a flexible, automated return policy that delights MENA shoppers. Includes tips on reverse logistics, BORIS, refund automation, and integration tools.

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5 Min Read

Returns Automation for MENA Retail: RMA, Email Alerts & Faster Resolutions
OMS
By Team Omniful
6 June 2025
Returns Automation for MENA Retail: RMA, Email Alerts & Faster Resolutions

Learn how MENA businesses use returns automation, RMA tracking and email alerts to boost customer service and streamline supply chain operations.

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5 Min Read

Crafting a Seamless Refund Experience in OMS: A Practical Guide
OMS
By Team Omniful
6 June 2025
Crafting a Seamless Refund Experience in OMS: A Practical Guide

Streamline your retail refund process with OMS. Learn how to prevent abuse, automate workflows, and improve customer trust in MENA markets.

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5 Min Read

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